# New issue ## Your environment Please answer these questions when reporting a new issue: **What is your operating system (Windows, Linux, OSX, etc.)?** **What is you web server (Apache, IIS, etc.)?** **What version of Alltube are you using?** **How did you install Alltube (with Git or with a release package)?** **What version of Python are you using?** **What version of youtube-dl are you using?** **Do you get any PHP-related errors in your webserver's logs?** ## Describe your issue