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Code Issues Releases Wiki Activity

docs: Add FAQ entry for troubleshooting delivery (#3192) 

* docs: add faq for email deliverability

* Apply suggestions from code review

---------

Co-authored-by: Brennan Kinney <5098581+polarathene@users.noreply.github.com>
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Jack Pearson 2023-03-20 19:56:54 -07:00 committed by GitHub
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@ -332,6 +332,19 @@ The default bantime is 180 days. This value can be [customized][fail2ban-customi
If you got any problems with SPF and/or forwarding mails, give [SRS](https://github.com/roehling/postsrsd/blob/master/README.rst) a try. You enable SRS by setting `ENABLE_SRS=1`. See the variable description for further information.
### Why are my emails not being delivered?
There are many reasons why email might be rejected, common causes are:
- Wrong or untrustworthy SSL certificate.
- A TLD (your domain) or IP address with a bad reputation.
- Misconfigured DNS records.
DMS does not manage those concerns, verify they are not causing your delivery problems before reporting a bug on our issue tracker. Resources that can help you troubleshoot:
- [mail-tester](https://www.mail-tester.com/) can test your deliverability.
- [helloinbox](https://www.helloinbox.email/) provides a checklist of things to improve your deliverability.
### SpamAssasin
#### How can I manage my custom SpamAssassin rules?